Answers about Swalook billing, staff, inventory, multi-branch performance, marketing, and inquiries.
Each question is answered in full below.
The Swalook billing and POS module generates instant digital invoices, calculates real-time taxes, and allows front desk staff to split or record multi-mode payments including cash, digital wallets, cards, and custom salon membership credits in a single checkout workflow.
Yes, Swalook features an integrated staff and attendance management module that tracks daily shifts and performance metrics, automatically calculating individual stylist commissions based on services completed during the billing process to protect salon profit margins.
Swalook uses historic CRM booking and spending data to continuously analyze client visit patterns, automatically bucketing clients into real-time segments such as first-time, due for a visit, at-risk, or dormant based on the time elapsed since their last appointment.
Yes, the Swalook inventory management system actively monitors salon product consumption and retail stock levels, providing automated alerts before essential backbar products or retail items run out so owners can streamline procurement.
Swalook provides a centralized multi-branch analytics dashboard that allows salon owners to manage multiple locations simultaneously, compare daily sales across different branches, and monitor cross-location staff performance from a single login.
Swalook salon marketing uses direct CRM data targeting to send personalized automated follow-ups and campaigns via WhatsApp based on exact customer history, ensuring that special offers match a customer's specific past services instead of sending one blanket message to everyone.
Yes, Swalook includes a dedicated inquiries and leads tracking system that allows salon receptionists to log incoming phone calls or walk-in inquiries, set up follow-up reminders, and measure lead-to-booking conversion rates accurately.